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Terms and Conditions

Last updated: August 20, 2026

These Terms govern your use of the IseMedia website at www.isemediaagency.com (the "Site") and any services provided by Isemann Media LLC, doing business as IseMedia Agency ("IseMedia," "we," "us," or "our"). By using the Site, requesting a quote, booking a call, or engaging us for work, you agree to these Terms. If you do not agree, do not use the Site or Services.

You must be at least 18 years old to use the Site or engage us for services. If you use the Site on behalf of a business, you represent that you have authority to bind that business to these Terms.

1. Website use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for lawful business and informational purposes.

You agree not to:

  • Misuse the Site or attempt unauthorized access
  • Scrape, crawl, or overload our systems without permission
  • Interfere with Site functionality, including pricing calculators and booking tools
  • Copy, reverse engineer, or use the Site to build a competing product or service
  • Use the Site for unlawful, deceptive, or harmful purposes

Information on this Site, including pricing calculators and plan descriptions, is provided for general information. Online estimates are not binding quotes until confirmed in writing by IseMedia.

We may modify, suspend, or discontinue any part of the Site at any time. We have no obligation to provide support or maintenance for free Site features.

2. Services

IseMedia provides digital marketing services, including website design and development, SEO, local SEO, paid advertising, social media management, video production, AI search visibility work, and related consulting. Specific deliverables, timelines, and fees are defined in a written proposal, scope, invoice, or service agreement.

Published pricing pages, including social media and one-day video shoot pricing, describe standard offers. Custom work, travel beyond published limits, or requests outside a listed plan may require a separate quote.

3. Social media and video services

Where applicable, social media plans may include on-site filming, editing, captioning, scheduling, and posting. Travel charges may apply based on distance from our New Jersey studio. Plan minimums, posting cadence, and included deliverables are described on our pricing pages or in your written agreement.

You are responsible for providing safe access to filming locations, accurate business information, and timely approval of calendars or content when requested.

4. Client obligations

  • Provide accurate contact, billing, and business information.
  • Respond to reasonable requests needed to perform the work.
  • Ensure you have rights to any content, logos, footage, or assets you supply.
  • Use our services only for lawful purposes.
  • Maintain access credentials for accounts that remain in your name when required for ongoing work.

5. Accounts, access, and ownership

Unless a written agreement says otherwise, client-owned accounts and assets remain in the client's name, including domains, ad accounts, analytics properties, social profiles, and hosting accounts we help configure. Upon full payment for applicable deliverables, clients receive the agreed final work product.

6. Intellectual property and feedback

Our website content, branding, templates, internal tools, and pre-existing materials remain our property or our licensors' property. You retain ownership of content you provide to us.

You grant us a limited license to use your content solely to perform the contracted work. Upon full and final payment for the applicable milestone or project, we assign rights in the final agreed deliverables to you unless a written agreement states otherwise.

We may retain preliminary concepts, unused drafts, internal working files, and generic frameworks unless your agreement says otherwise.

If you share feedback or suggestions about the Site or our services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you. Do not submit feedback you consider confidential unless we have a separate NDA in place.

7. Payment

Fees are disclosed in the applicable proposal, invoice, or service agreement. Unless stated otherwise, invoices are due on the date shown on the invoice. We may pause work if payment is more than 15 days overdue.

Recurring services continue only while payment and the applicable agreement remain active.

8. Scope, revisions, and acceptance

Work outside the signed scope may require a change order and additional fees. Unless your agreement says otherwise, you have five business days to review a milestone deliverable. If we receive no written rejection in that period, the milestone is considered accepted. Additional revision rounds outside the included scope may be billed at our then-current hourly rate.

9. Third-party platforms and no guaranteed results

Many services depend on third-party platforms such as Google, Meta, Webflow, hosting providers, or social networks. We do not control those platforms and are not responsible for outages, policy changes, account suspensions, or algorithm updates.

The Site may include links to or integrations with third-party websites or services. We do not endorse or control those third parties. Their terms and privacy practices apply to your use of them.

We do not guarantee specific rankings, traffic levels, lead volume, ad performance, social growth, AI search mentions, or revenue outcomes. Marketing results depend on market conditions, competition, budget, sales process, and factors outside our control.

10. Termination

Either party may terminate an ongoing project or recurring service with written notice as stated in the applicable agreement. If no notice period is stated, seven days' written notice applies.

If you terminate before completion, you remain responsible for work performed through the termination date and any non-refundable fees, kill fees, or minimum commitments stated in your agreement.

We may suspend or terminate Site access if we believe you have violated these Terms.

11. Disclaimers

THE SITE AND ANY FREE INFORMATIONAL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL CODE.

12. Limitation of liability

To the maximum extent permitted by New Jersey law, our total liability for any claim arising out of or relating to these Terms, the Site, or our services is limited to the amount you paid IseMedia for the specific project, milestone, or service period giving rise to the claim, or $100 if you have not paid us for related services. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business opportunities.

13. Indemnification

You agree to indemnify and hold IseMedia harmless from claims arising out of content you provide, your products or services, your misuse of the Site, or your violation of these Terms or applicable law, except to the extent caused by our gross negligence or willful misconduct.

14. Portfolio and publicity

Unless a signed NDA or written agreement says otherwise, we may display completed work in our portfolio, case studies, proposals, and marketing channels, including our website and social media.

15. Privacy and cookies

Our collection and use of personal information is described in our Privacy Policy. Cookie and similar tracking practices are described in our Cookie Notice.

16. Electronic communications

By using the Site or contacting us, you consent to receive communications from us electronically, including by email or notices posted on the Site. Electronic communications satisfy any legal requirement that communications be in writing.

17. Accessibility

We aim to make the Site usable for people with disabilities and work toward WCAG 2.1 Level AA where practical. If you have trouble accessing any part of the Site, email support@isemediaagency.com and we will make reasonable efforts to help.

18. State-specific notices

California: Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or by phone at (800) 952-5210. California privacy rights are described in our Privacy Policy.

Other states: Residents of states with consumer privacy laws may have additional rights described in our Privacy Policy, including opt-out rights related to sale or sharing of personal information where those terms apply.

19. Governing law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Any dispute shall be brought in the state or federal courts located in New Jersey, unless applicable law requires otherwise. Either party may still seek injunctive or other equitable relief to protect intellectual property rights in any court of competent jurisdiction.

20. Changes

We may update these Terms from time to time. The last updated date at the top of this page will change when we do. Continued use of the Site after an update means you accept the revised Terms.

21. General

These Terms, together with the Privacy Policy, Cookie Notice, and any written service agreement, are the entire agreement between you and IseMedia regarding the Site and the subject matter here. If any provision is found unenforceable, it will be modified to the minimum extent needed, and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a business transfer.

Contact

IseMedia Agency
40 Pickle Road, Califon, NJ 07830
Email support@isemediaagency.com
Phone +1 (908) 569-2008

Using our website or engaging IseMedia for services means you have read and agree to these Terms.